Team: Product, UX, Engineering, Research, Stakeholders
Duration: 6 months
final designs
My Stations Modal
The "My Stations" modal is an omni-channel feature that allows users to customise their list of stations for a more personalised navigation experience.
Reset to Default State
Once we launched My Stations internally, stakeholders quickly requested that we add the ability to reset to the business order.
The Problem
Users loved exploring, but struggled to find their go-to stations again. The app lacked a quick way to return to favourites, making daily use frustrating.
The Fix
Prioritised favourites and recents in a new sticky module
Clearer navigation across 35+ stations
Flexible UI for users with no interaction history
Added quick-edit controls for better customisation
The results
The new “My Stations” modal made it faster and easier for users to return to their favourite stations.
Improved navigation across 35+ stations
Increased engagement with personalised content
Simplified interaction flow and reduced user friction
Positive feedback from internal stakeholders
Want to see the full design process behind this?
Dive into the case study here.
